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ORDERING AND DELIVERY POLICY
ORDER TURNAROUND
This is the time from the day the customer *pays for the order to the delivery day.
*(In some cases, the order turnaround is from the day the customer places the order)
Order turnaround – 3 days for small items
Order turnaround – 4 to 5 days for large and complex orders
DELIVERY OF LIQUIDS & FOOD
Temperature Controlled (if requested)
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Delivery - Small/Medium items
(Food and Drinks) |
£12.95 |
Delivery sameday for most UK postcodes |
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Standard Delivery – Larger items (Food and Drinks) |
£18.95 |
Delivery sameday for most UK postcodes |
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On-Site Collection |
Free |
Collection same day |
Standard Delivery of non-food Items with our other providers
UK Mainland:
£8.95 for UPS, DHL or City Link Courier
Islands, Highlands, Northern Island and Channel Islands:
£17.95 for DHL Courier Delivery
Europe Postal Charges (Weight up to 25KG):
£29.95 for most European Countries
CONGESTION CHARGE POLICY
Congestion Charge Price is added to delivery charge for orders within the Congestion Charge Area. CURRENT PRICE: £10
Times: 07:00 to 18:00, Monday to Friday.
No charge on weekends, public holidays, between Christmas Day and New Year’s Day inclusive, or between 18:00 and 07:00
Yours truly
Janice Weir-Germia
Director, Foodtruly Ltd
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